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Payment Policy

This policy is part of what you agree to when you create an account or consent to a session. Ask us anything about it before you agree.

Subscription and per-session fees are billed through our PCI-compliant payment processor. Prices are shown before checkout in your local currency where available.

Refunds

Chemistry-check sessions are fully refundable if cancelled 24+ hours in advance. Subscription refunds are prorated case by case.

Therapist payouts

Therapists are paid on a weekly cycle via UPI or bank transfer, net of the platform's revenue share.

HarborMind

Licensed, HIPAA & GDPR-compliant telehealth for mental health care.

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How it worksFor therapistsFor employersPricingGet started
Legal & compliance
Privacy PolicyTerms & ConditionsPayment PolicyData ProtectionData Handling
Health & care compliance
Health Data PolicyHIPAA / GDPR (International)Telemedicine PolicyInformed Consent
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